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Delivery information

At Ali Shop, we aim to provide fast, safe, and reliable delivery services across Pakistan. We work with trusted courier partners to ensure your orders reach you on time and in perfect condition.

Delivery Areas

We currently deliver all over Pakistan, including:

  • Major cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, etc.)

  • Small cities and remote areas (subject to courier availability)

    Delivery Time

Estimated delivery time depends on your location:

  • Major Cities: 2–4 working days

  • Other Cities & Remote Areas: 3–6 working days

    Please note:

  • Delivery times may vary during sales, public holidays, or unforeseen circumstances

  • Order processing begins after order confirmation

    Order Processing

  • Orders are processed within 24–48 hours

  • Once shipped, you will receive tracking details (if applicable)

  • Orders placed on weekends or public holidays will be processed on the next working day

    Delivery Charges

  • Delivery charges are calculated at checkout

  • Charges may vary based on location, weight, and order size

  • Any applicable delivery fee will be clearly mentioned before order confirmation

    Cash on Delivery (COD)

We offer Cash on Delivery across most areas in Pakistan for your convenience.

Please ensure:

  • Correct delivery address

  • Availability of cash at the time of delivery

    Failed or Delayed Deliveries

Delivery may be delayed or failed due to:

  • Incorrect or incomplete address

  • Customer unavailability

  • Remote area restrictions

  • Weather or courier service issues

In such cases, our support team will contact you to resolve the issue.

Damaged or Missing Items

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with clear photos/videos. Our team will assist you according to our Return & Refund Policy.

Order Tracking

Once your order is dispatched, tracking information will be shared via SMS, WhatsApp, or Email (where available).

Important Notes

  • Ali Shop is not responsible for delays caused by courier services or natural circumstances

  • Delivery timelines are estimates and not guaranteed

  • We reserve the right to update delivery policies without prior notice

    Need Help?

For delivery-related questions or concerns, feel free to contact our Customer Support Team. We are always here to help.